Info Tab

Make your Campaign instantly understandable to all users.

The Info Tab is an information panel displayed inside your loyalty and engagement widget. It tells users everything they need to know about an active campaign (e.g., how to participate, what the rules are, and what rewards they can earn).

Why Use Info Tab

Case #1: Your users don’t understand the rules of the Campaign

Problem: In an always-on loyalty program, users – especially returning or inactive ones – often need a knowledge refresher on how the program works or whether the rules have changed.

Solution: Keep the current rules and reward tiers in the Info Tab so users can reorient themselves at any point without contacting support.

How to do it: Populate the Info Tab with the main Campaign details, but don’t set the dates of the Campaign.

Outcome: Users can self-serve campaign information on demand, reducing drop-off caused by confusion and lowering the support load on your team.

🎯 Info Tab benefits

• Users understand participation rules from the start → higher activation rate

• Returning users can re-orient without support → reduced drop-off and churn

• Campaign messaging stays consistent across all widget entry points → more coherent user experience

How to Set Up Info Tab

Info Tab is available for both No-code and API integrations.

Go to the Info Tab section in your admin dashboard.

In the Structure tab, you can configure everything about the Info Tab page in your widget.

Fill in the essential information you want to provide about your Campaign in the Head section.

Put your Call to Action in the Button name field. Note that this button leads to the All Missions tab in your Widget by default.

Add details about your Campaign, like the rules, rewards, or anything else worth noting, in the Body section. It will appear below the Head section and the Campaign countdown in the Widget.

In the Conditions tab, set the Campaign deadline if you are running a Seasonal or time-limited Campaign.

Or, remove the Due Date in case of a long-term Campaign by clicking on the x.

This way, all the information in the Body section will appear right after the Head section in the Widget.

Click Save. The Info Tab panel will update immediately and become visible to users inside the Widget.

Congratulations, you’re all set!